Returned Goods Authorization (Policy)

  • Goods are returned to NED for exchange or warranty evaluation must receive a Return Goods Authorization (RGA) number prior to shipment.
  • Packages without an RGA number may be refused by NED.
  • All returns must be shipped prepaid by the buyer.
  • Call NED at 1-800-343-6086 to receive an RGA number and instructions for return.


18 Grafton Street, Worcester, MA 01614 | t. 800.343.6086 | f. 508.799.2796